Just recently, many of us would have called shopping using our phone fantastic. And today for more and more people this is a completely familiar reality. Apple was the first to present such an undoubtedly useful option for its gadgets. If you are the owner of an iPhone 6, then today you can choose this safe and modern way payment. We will describe in detail how to use it below.

About Apple Pay

Apple Pay- it is universal, simple and safe remedy payment, available not only for iPhones, but also for iPads, MacBook Pro. You can use it to pay both in regular stores and in online markets and applications. In major cities around the world, public transport fares are also being adjusted using this technology.

Before you set up and use Apple Pay, make sure you have the following:

• a bank card whose issuer (issued bank) supports this technology;
• last iOS versions on your gadget;
• Sign in to iCloud on your phone, configured digital password and Tooch ID.

You can add up to 8 bank and/or bonus (the latter is not available in all countries) cards to one device.

Set up Apple Pay on your iPhone

You'll find that setting up this payment system is as easy as using it. The instructions consist of the following simple steps:

1. Go to the Wallet app (read more about it below).
2. Tap on "Add payment card", click on "Next".
3. If you have linked a card to pay for purchases in iTunes, then you will only need to enter its 3-digit security code.
4. Otherwise, you will need to place the card face down in the frame for it to be scanned rear camera gadget, or enter necessary information manually - number, expiration date, first and last name in Latin.
5. Then enter the security code from the back of the card in the required box.
6. Carefully read the terms of service of your issuing bank. If you agree with them, click "I Accept".
7. Choose one of the suggested ways to register your card in Apple Pay. For example, via SMS. In this case, a digital code will be sent by message to the phone number associated with it, which must be entered in the required window.
8. Tap on "Done" - the iPhone and card are ready for payment with using Apple Pay!

About Wallet

A little about the application - the universal wallet Wallet. This is where not only the credit or debit bank card you have now added can be stored, but also gift certificates, boarding passes, discount and bonus cards, tickets to a movie, theater, museum or exhibition. You can always check useful information, which they contain: balance, expiration date, place or number, etc.

You can add a card in any convenient way:

• via "Mail" or "Messages";
• using the Wallet barcode scanner;
• via browser;
• through general access Airdrop;
• through applications that support this “wallet”;
• via a pop-up notification when paying with Apple Pay.

Using Wallet on iPhone device does not cause any difficulties. If the map contains information about the location and time of where and when you need it, it opens automatically at the right time. You can also quickly open the map by double-clicking the Home key. When you activate automatic selection for a particular card, just hold your phone near the merchant's contactless reader while holding your finger on Tooch ID.

By clicking on the "i" ("information") icon next to the added card, you can do the following:

• delete it;
• do open access to all your Apple devices;
• update her information (just pull the screen down);
• open/install an application issued by the issuer of this card;
• activate/disable automatic update card information;
• enable or disable the function of appearing on ;
• make active or cancel the automatic selection of this card when making purchases.

How to Use Apple Pay: A Complete Guide to Paying in Stores

Paying for purchases in the store works like this:

• With Apple Pay, you can pay for goods and services only at terminals marked with the Apple branded apple icon and the word Pay.
• After contactless terminal the seller is ready to exchange data, simply place your finger on the Tooch ID sensor button and bring the device approximately 2.5 cm to the terminal.
• The system itself will select for payment a card for which “Automatic selection” is set.
• Hold your smartphone near the terminal until the “Ready” message appears.
• If you want to pay for a purchase with another card from Wallet, then bring your iPhone to the terminal without touching Tooch ID. Select the desired card on the gadget screen.

Please pay attention to these nuances before using Apple Pay on:

• The purchase can only be made if you have Internet access.
• When making such a payment, some stores may ask you to additionally enter your bank card PIN or sign a receipt that will appear on the smartphone screen.
• If the terminal requires you to enter the last four digits of your card, then you need to enter Wallet, click on the “i” icon next to the desired card and enter the numbers indicated next to the inscription "Number account devices." In this case, they are a full-fledged substitute for a bank card number.
• If the terminal asks you to choose between credit and debit card on your screen, you should stop at credit.

Virtual purchases using Apple Pay

Consider using Apple Pay for in-app purchases:

• You can pay for a particular purchase by clicking on the button - a combination of the branded apple and the inscription Pay, as well as with the prefixes Buy with..., Donate with...
• Check all the data or enter the required ones.
• If you need to pay with another card, then tap on “>” next to the one offered.
• When prompted by the system, place your finger on the Tooch ID sensor.
• Do not remove your hand until "Done" appears.

Now let's look at how to use Apple Pay on iPhone 6 when making purchases on websites:

• Find the familiar "Buy with Apple Pay" button and click on it.
• Check the displayed data, enter the required information.
• Make a purchase by placing your finger on the Tooch ID sensor as prompted by the system.
• Remove your hand as soon as "Done" appears.

Let's turn to specific examples payments with Apple Pay in Russia.

Issuing banks and stores supporting Apple Pay in Russia

Credit issuers and payment systems that support Apple Pay:

• Sberbank;
• VTB 24;
• "Alfa Bank";
• "Tinkoff";
• "Binbank";
• "Beeline";
• "Promsvyazbank";
• "Gazprombank";
• "Opening";
• "Bank "Saint-Petersburg";
• "Corn";
• "Megaphone";
• "Yandex money";
• "Rocketbank";
• "Russian standard".

Before using Apple Pay on iPhone 6, you probably wanted to know which stores and establishments have terminals that use this payment option. Today there are more than a hundred thousand of them. Among them:

• "Auchan";
• "Ribbon";
• "M Video";
• "Pyaterochka";
• "Burger King";
• "Starbucks";
• "El Dorado";
• "Carousel";
• "Messenger";
• "Crossroads";
• "Mediamarkt" and others.

Applications and sites where you can use this payment method:

• "Rambler cash desk";
• Aeroflot;
• "Poster";
• "Kinopoisk";
• "Yandex.Taxi";
• "Platypus";
• "Biglion"
• OZON;
• Lamoda, etc.

About security

Before using Apple Pay on iPhone 6, it is important to make sure that this type of payment is secure. For objective reasons, this means of payment is considered more reliable than traditional bank cards:

• Payment requires only your fingerprint or a digital code that only you know.
• On a smartphone and Apple server Your card number is not stored.
• When paying, your card number and personal data are not available to the seller.
• Transaction information is anonymous.
• When making virtual purchases, the seller only sees the information about you that you enter.

If you lost your iPhone or it was stolen, then no one else will be able to pay for their purchases through Apple Pay, because... this is impossible without the code and your fingerprint. In addition, the service of this payment system can be suspended remotely by contacting the support service of the issuing bank, or through “Find iPhone”. However, the lost device does not have to be connected to the Internet.

Other questions

We will answer the most popular questions:

• How can I view my transactions? This can be done in Wallet - the last 10 transactions are displayed there.
• Is an internet connection required when paying? Yes, this is a necessary condition.
• Is there a fee for this type of payment? The buyer pays only the amount of his purchase; the commission is the responsibility of the seller.
• Which terminals accept this means of payment? Contactless PayPass, PayWave, NFC with the sign of the possibility of payment using Apple Pay.

So we’ve covered all the main points about how to use Apple Pay on iPhone 6. The most important thing this payment tool provides is safe and easy payment using your smartphone, which has now become your wallet.

Now, to go shopping in the store, you no longer need to take paper money or a credit card with you; it’s enough to have an iPhone or Apple Watch. Since 2014, owners of Apple devices have acquired useful Apple feature Pay, which allows you to pay your invoice using your smartphone or watch.

Unfortunately, some users are complaining that Apple Pay isn't working for them. In this case, the previously linked visa or mastercard will be completely useless. Let's learn more about the function itself and its possible malfunctions.

1. You purchased a refurbished copy. In 90% of cases, the NFC chip is removed or damaged during recovery.
2. There is not enough money in the account.
3. The credit card PIN code has been changed.
4. Module or antenna malfunction.
5. iOS or watchOS glitches.
6. Problems with the terminal.
7. The card was not added correctly.
8. Make sure your iPhone is older than model 5. Support for contactless payment began only with model 6.

Self-diagnosis

For self-diagnosis, take the test. The virtual assistant will identify the problem and tell you what to do.

Is the iPhone definitely older than model 5?

Correct!

Wrong! Models up to 5S do not support
contactless payment

If the model is older than 5, click the “Continue diagnostics” button.

Continue >>

Correct!

Is there money in the account?

If the model is older than 5, click the “Continue diagnostics” button.

Check the availability of money in your accounts, in 80% of cases this is the problem.

Correct!

Remember, maybe change the PIN code of the card?
If yes, only relinking the card in the Wallet settings will help.

If the model is older than 5, click the “Continue diagnostics” button.

If it doesn’t help, click the “Continue diagnostics” button.

Correct!

Are the time and date on your phone set correctly?
Set the current time and date.

If the model is older than 5, click the “Continue diagnostics” button.

If everything is set correctly, click the “Continue diagnostics” button.

Correct!

Have you checked the region in the settings?
Sometimes the location region is set incorrectly and problems begin. The setting is in the same place as the time.

If the model is older than 5, click the “Continue diagnostics” button.

If the region is correct, click the “Continue diagnostics” button.

Correct!

Have you tried updating iOS?
Sometimes this helps solve software errors.

If the model is older than 5, click the “Continue diagnostics” button.

If you have updated, click the “Continue diagnostics” button.

Correct!

Has the phone been dropped or repaired?
If dropped or repaired, the NFC chip or module antenna may be damaged.

If the model is older than 5, click the “Continue diagnostics” button.

If it didn’t crash, click the “Continue diagnostics” button.

Apple pay doesn't work

Play Again!

1. How to fix
2. Reboot your device.
3. Force reset your network settings.
4. The time or date is set incorrectly.
5. Change the region to any other region other than your country of residence.
6. Remove and re-link the card.
7. Malicious or antivirus programs are installed on the system.
8. The NFC chip has failed or the antenna of the module has fallen off - only repair by service.
9. Reinstall or update iOS.

The technicians jokingly answer that it will be enough to replace the iPhone or Apple Watch. Jokes aside, but if Apple Pay doesn't work for you, it's better to contact service center. If the NFC antenna is to blame, then before you know it, it will be replaced. But don’t worry about problems with the module; the repaired chip works at the level of the factory analogue. Very rarely the range suffers, dropping to 5-3 cm.

Even as an owner iPhone any models or smart watch, it is impossible to insure against an unexpected failure software. Well, due to a defect in the software, the main functions of the NFS suffer, which begin to incorrectly transmit information from the device.

How to use Apple Pay

Let's start with the fact that Apple Pay appeared on the iPhone relatively recently. Therefore, you should not be surprised by owners of smartphones or watches from the Apple brand who are just getting acquainted with new technology payment.

It is supported on all devices equipped with NFC, such as the iPhone 6S or the Watch series. But it happens that payment does not always behave correctly. This can be attributed to problems with contactless payment being triggered due to a case or a malfunction of the terminal itself.

By the way, compared to credit cards, where you need to enter your PIN to confirm payment, on the phone this function is carried out using touch id. But the payment will only go through if your fingerprints are entered into the device’s memory.

However, before you go shopping, you should link your card. To do this, use the wallet program. Here, for your convenience, you can confirm the credit card (you will receive a code via SMS), which you have already paid for in iTunes.

Another undoubted advantage of the application is its convenient management, which allows you to delete all cards from Wallet at any time. Just remember, shopping with your iPhone is really cool!

What is NFC and why is it needed?

A possible reason why apple pay stopped working could be a malfunction of the NFC chip. However, before looking at troubleshooting methods, let's figure out why it is needed.

First of all, this is a communication module. It is used to read or transmit data. It may appear as an indicator key, a travel card, or credit card. Now even subways and buses have equipment installed to work with this technology.

Data transmission occurs via an NFS antenna. And to confirm consent to exchange data on the latest models of gadgets, a fingerprint is enough. After which, a connection to the terminal occurs. This technology is also available on iPhone SE.

Therefore, before purchasing an “i-device”, you need to check the functionality of the NFC, because if it is damaged, difficulties may arise when connecting to the payment terminal.

It is necessary to remind you that iPhone models up to and including 5S do not work with the contactless system. For owners of outdated equipment, it is possible to connect an Apple Watch equipped with an NFS chip.

Crashes and problems in iOS

You can hear user reviews from everywhere who claim that iOS is no longer as stable as it used to be. And this is true, because there is an overabundance additional functions lead to intermittent software disruptions, which could cause the apple pay setup to fail.

So, here are a few ways to solve the problem if paypass stops functioning normally:

• The device needs to be rebooted.
• Force a network settings reset (Settings - General - Reset - Reset network settings).
• If you notice a glitch during payment, go to the Wallet application, delete and re-link the card.
• When you touch your phone to the terminal and it doesn’t react at all, you should try changing the region of your smartphone to the one where contactless payment works. For example, by selecting the country Great Britain (Settings - General - Language and region).
• As a last resort, if the above methods do not produce results, reinstall iOS, or at least update the firmware. Then check contactless payments without resorting to restoring a backup copy of your phone settings.

You can find out whether the Apple Pay function is working only after purchase. In this case, the device writes ready as soon as the money is debited from your account.

The NFC chip has failed

If you discover that apple pay is not working, you should think about the health of the NFC chip. In most cases, the module itself always remains in good working order, which cannot be said about periodic problems with the antenna contact of the smartphone. As a result, we have problems with performance when making any purchase.

The bracket itself, responsible for signal transmission, is located in the upper corner of the case. Another reason why NFC may come from weak signal This is dust or debris that has gotten inside the device. To solve this problem, it will be enough to disassemble the phone, remove everything unnecessary and tighten the bracket bolts, thereby eliminating the “undercontact”.

Let's say the chip is working, the garbage has been removed, but the gadget continues to show payment completion errors. Then, once again, pay attention to where the NFC module is located in the iPhone or Apple Watch; perhaps the case is preventing it from making a payment. After all, it can directly influence the operation of the module. So-called “bumpers” and aluminum cases have a particularly negative effect on signal conductivity.

Conclusion

So, as we found out, if Apple Pay stops working on your phone or watch, the problems may come from the software or hardware. In some cases, payment does not always work due to the presence of a thick case on the phone.

It must be remembered that the technology began to be supported only from the 6th iPhone model; earlier 5, 5S, 4S, 4 do not support contactless payment for goods and services.

Another option why the payment does not go through could be the terminal itself. And also don’t discount the possibility that it’s all to blame Apple settings Pay, in particular - the credit card was not added correctly or the Pin code was changed.

Video

Pay. Everyone has already learned how to set up and add cards, however, on some devices the contactless payment system does not work at all or only works every once in a while. Here is one of your messages: Good afternoon. My iPhone 6 periodically refuses to pay for purchases using Apple Pay. I tried to find a pattern depending on the specific terminal, but even at the same point there were both successful and unsuccessful payments. What could be the problem? Very often the problem is caused by a mechanical failure, but let's talk about everything in order. Restoring the firmware Before getting inside the smartphone, let's make sure that there are no problems at the software level. To do this we do the following:

1. Create backup copy data in iTunes or iCloud. 2. Restore the firmware via iTunes on your computer. 3. We do not download the backup to the device, but set it up as new. 4. Add the card to Apple Pay and try to pay. When paying, remove all covers and cases (even original ones) from your iPhone. Try touching your smartphone to the terminal not only back cover, but also the ends of the device. If you are unlucky Most likely, you will be unlucky and restoring the firmware will not work. In this case, you need to take the iPhone to a service center. When the device is under warranty, there is nothing to worry about, but if the device was purchased second-hand without documents or the warranty period has expired, you can end up with “expensive repairs.” Depending on the impudence of the technician, they can charge from one and a half to five thousand rubles to fix the problem, and this is not the limit. Some “serious” service centers may even refuse such repairs. Before giving your favorite gadget into the wrong hands, let's figure out what the problem is. It's all about this little thing Apple works Pay on iPhone uses an NFC chip. This module rarely fails. Most often, the contact between it and the smartphone’s antenna simply disappears. The bracket, which is responsible for signal transmission, is located in the upper right corner of the case. It is a small jumper. This jumper often has poor contact with the antenna housing and because of this, the payment service refuses to work. It is enough to tighten a couple of screws more tightly and the problem is solved. Sometimes clogged dust or debris prevents good contact; you need to completely unscrew the jumper, clean the contact, blow it out and install the part in place. In some cases, a drop of glue or plastic that was carelessly left when assembling the device interferes with adhesion.

Sometimes users who open their smartphone are in for a slight shock - the required spare part is not there at all, as are the two screws that should ensure reliable contact. You can find the part in service centers and workshops that buy iPhones for use. You can order the jumper on AliExpress. There is nothing super-technological in it; it is not necessary to chase the original. How did this happen? The mount could have become loose due to a strong shake or fall of the gadget. If it is not there at all, this is a sure sign that the iPhone has been rebuilt. It could be sold under the guise of a restored one or even a new one. This often happens at unauthorized points of sale, when purchasing second-hand, or when ordering an iPhone abroad. Perhaps the device was repaired and they either deliberately or accidentally forgot to screw on a “useless” part. In any case, no luck, all that remains is to fix the problem so that everything works. How to fix it

You need to go to the nearest service center, tell the technician everything inside and out and ask him to tighten the necessary screws in your presence. Taking more than 500 rubles for such a procedure is robbery, bargain. A handy technician will get everything done in 15 minutes and will be happy with two or three hundred rubles as a thank you. You can try to carry out the repair yourself. To do this you will need a set of tools and instructions from the guys from iFixit. Attention! You do all actions with your device at your own peril and risk; the site administration is not responsible for possible consequences. It will be enough to complete the first 9 steps, and then tighten the screws from step 33. There is no need to disconnect the display and other modules. This is how to solve a common problem with Apple Pay not working, for which the service center will ask for a lot of money to fix it.

Apple Pay is a modern payment method. A person no longer needs to have a bank card with him, because now it can be added to his phone. No technology is perfect, and Apple Pay is no exception.

Does Apple Pay work in Russia?

In terms of the number of non-cash payments using Apple Pay, our country is considered a leader throughout the world. All Visa and MasterCard terminals have built-in near-field NFC modules. Thanks to this, Apple Pay works in Russia much better than in the USA. In Russia, the Apple Pay service was launched in 2016. The service is supported only by iPhone SE equipped with NFC chip(iPhone 6 and older).

How Apple Pay works on iPhone

Apple Pay transfers data using the principle of a near-contact network. It only works at short distances. Before sending a payment, you must be authenticated via a password, Touch ID or Face ID.

After confirming the transaction, the device transmits a one-time code and a unique account number to the terminal. They are used to check the connection between your device and the payment system.

Cards that work with Apple Pay

You can connect any Visa card and MasterCard, from any bank.

• Launch the Wallet app.
• Next you need to enter your card details. This can be done manually or scanned with your phone camera.
• Enter the password for your card.
• After confirming the card, click "Next".

This is how easy it is to add a card by linking it to your iTunes account.

Apple Pay not working?

Let's look at the main reasons why Apple Pay doesn't work. Please note that Apple Pay is only supported on iPhone SEs starting with iPhone 6.

IOS crash

Apple became famous thanks to its reliable operating system. Over time, more and more complaints appear. The system has its own flaws, and if they are discovered, iPhone owners go to service centers. The devil is in the details. If apple pay does not work on an iPhone, the cause is often a crooked update via wifi or an old, worn-out battery.

How to fix:

• Reset network settings. In the settings, select the following: General - Reset - Reset network settings.
• Force reboot phone. In this way, you can clear the device’s memory of garbage. Operating memory tends to end. Then the phone starts to freeze. The process is accompanied by lags and failures.

The NFC module or antenna is faulty

Most often, owners of iPhone 7, 7 plus face this problem. Other models that support Apple Pay are no exception. The terminal and phone exchange data. If the signal is weak or absent, problems may occur.

Why does this happen:

• If the phone was restored, it is possible that you simply do not have an antenna. If the phone was restored not by an official service, but in a Chinese workshop, it might not be installed at all.
• Replacing the case - if the phone's case has been replaced, the antenna may have been removed or damaged.
• The contacts have oxidized due to moisture.

Apple Pay stopped working on iPhone

The main reasons why most clients Apple services Apple Pay suddenly stopped working or malfunctioned.

• Oxidized contacts
• The phone fell
• Antenna missing
• IOS malfunctions

Apple Pay works without internet

The system works even without Internet access. The terminal will receive all data from the iPhone. The program will generate a key created by the bank, and the operation will be carried out.

Why Apple Pay stopped working: external factors

In addition to software, we will consider other factors that can cause contactless payments to malfunction. These include:

• Malfunction of the card, terminal or bank. Try paying for something in another store. If problems arise again, call the bank and ask if they are currently having problems with payments.
• Case. Of course, a silicone or plastic pad will not interfere with work payment system. If you use a super protected armored case purchased from Chinese online store, try to remove it and repeat the operation.

It would seem like little things, but you should take into account all the factors why apple pay does not work.

Just five years ago, no one imagined the possibility of paying for purchases in a store with using iPhone. Thus, the Apple Pay system was presented in 2014. The method involves contactless payment for purchases and services using your own iPhone. Through the “Wallet” program, a bank card account is linked to the phone.

Why doesn't Apple Pay always work and what can I do to solve the problems?

Every service can break, including Apple Pay. Sometimes the technology does not work when interacting with the terminal at the payment point or sees it every other time- what to do? In case of problems with the system mobile payments service center technicians joke that it’s time to buy new iPhone. In this case, it is necessary to find an explanation for the situation that has arisen and why the service stopped functioning.

iPhone does not support this system

Apple Pay may not be suitable for everyone iPhone versions. The operation of the program is supported by NFC - a microchip with one-touch payment technology. The system is not only alternative option Bluetooth, but also the best. You can search for the NFC function in the iPhone 4 for a long time, but, unfortunately, the service only works in new versions of smartphones. The problem can be solved by purchasing a new phone.

List of models supporting the contactless payment function:

• iPhone SE;
• iPhone 6;
• iPhone 6s;
• iPhone 6 Plus;
• iPhone 7;
• iPhone 7 Plus;
• iPhone 8;
• iPhone 8 Plus;
• iPhone X

Separately, it is worth noting the method of making payments from Apple Pay with using iPad mini 3 and 4, Air 2, Pro, as well as Apple Watch smartwatches. Versions 5 and 5S also do not have an NFC chip, but payments can be made in conjunction with a smart watch from the same company.

Crashes and problems in iOS

Problems with Apple Pay, such as payment completion, may be due to a bug in iOS. Malware, antiviruses, and unlicensed applications sometimes damage the operating system.

A list of actions will help you troubleshoot problems, during which you should:

1. Reboot your smartphone.
2. Reset network settings(in the settings menu “General” – “Reset”).
3. Delete and link the bank account again (in the “Wallet”/”Wallet” program).
4. IN iPhone phones the user can set the system language to Russian, but not change the region specified in the settings. These are two different functions, which do not depend on each other. So, with a Russian interface, the phone settings may include Romania, where Apple Pay is not available. You can change the country to Russia in the settings under “General” – “Language and Region”. Then you need to restart your phone.
5. Reflash the phone via DFU mode(then check online payments in backup mode).
6. To set up payments via Apple Watch or iPad, you will also need to change the region in the system settings. After which users are asked to restart their smartphone.

After the purchase is made in the store, it will be possible to check whether the system works. In this case, the mobile device will send a “Ready” notification as soon as the funds are debited from the bank account. If none of the above steps help, and Apple Pay does not resume operation, it is recommended to contact a service center.

Payment does not go through due to a problem with the card

Apple Pay from iPhone works with most bank cards Russian Federation. To prevent misunderstandings and obtain the necessary information, you should clarify whether there is a financial institution in the list of partners, for example:

• Sberbank.
• Alfa Bank.
• Tinkoff.
• Raiffeisen Bank.
• Gazprom Bank.
• Credit Bank of Moscow.
• Unicredit Bank and others.

The payment system supports many credit or debit cards included in the list of banks. However, there may be incompatibility with some types of plastic cards.

If there is an error in linking a bank card, if the PIN code is entered incorrectly, or if there are insufficient funds in the account, problems arise with payment via iPhone. To resolve the issue, bank employees recommend checking your virtual account, PIN is correct. Otherwise, you will need to connect the card to the NFC module again. Procedure for linking a bank account to an iPhone smartphone:

1. In the “Wallet” application, a valid payment card is added.
2. Take a photo or scanned copy of the card, write the data manually (PIN code and expiration date).
3. Apple Pay verifies the card.
4. The user uses a virtual account and receives bonus points without worrying about the security of encrypted information.
5. If you cannot connect a virtual account, you should contact bank employees for help.

The age of people who can make payments using Apple Pay is determined by the country or region where the funds are transferred.

The NFC chip or module antenna is faulty

The NFC antenna or microchip in the phone is responsible for transmitting information and paying through the terminal. If they are damaged, you will not be able to use Apple Pay. There are two options to solve the problem:

• take the smartphone back within the warranty period;
• take the phone to a service center if the warranty has expired (do not repair the mobile device yourself).

A breakdown will only occur if the iPhone was previously used or is a counterfeit from the official manufacturer. The antenna might not have been screwed in, or the chip might have been forgotten to be installed.

Another reason for poor performance NFC functions in an Apple phone - dust or debris that has gotten inside (you need to clean the device from the inside). If the user is not sure of the correct procedure, it is better to leave a repair request at the service center.

External factors

Failures in the program or operating system may not always be the reason for poor functioning of Apple Pay on iPhone. Repeatedly, a problem was found in the operation of the payment terminal or banking institution. Besides, NFC module gives a weak signal due to the case on the phone or hidden in it, plastic cards. Especially weak signal conductivity is ensured by aluminum cases and bumper cases.

To solve the problem, before paying, you should withdraw from mobile device protection. If payment has not been made, you should use another terminal or another cash desk, try to complete the transaction again after a certain period of time, or call the servicing bank.

If there is a breakdown or error in the Apple Pay payment system, you should remember that there are several reasons: early iPhone model, a glitch in the phone's operating system, a problem with by bank card or with a financial institution, a malfunction of the NFC module or antenna, or a case or malfunction of the terminal. In any case, it is better to correct the error with the help of the service center employees.

We suggest watching a video about the reasons why Apple Pay may not work: