For the convenience of its customers, Rostelecom provides landline phone forwarding to a mobile phone . Mobile communications have become firmly established in our daily lives. Despite this, there are still subscribers who use landline phones for communication. However, the most common problem of this type communication is missing important calls

• What forwarding options can be installed on Rostelecom

Fortunately, Rostelecom has come up with a convenient way out of this situation.

Description of service

As a rule, a mobile device is an integral companion of every modern person. He is always with us, which means the possibility of missing a long-awaited call is reduced to a minimum. If you, in addition to cellular communications If you also use a landline phone, it is worth enabling a function such as Rostelecom landline phone forwarding.

With its help, you won’t have to worry about the fact that while you’re away, your landline phone will receive a call that will remain missed. Thanks to the service, all calls received on a landline phone will be redirected to your mobile device.

What forwarding options can be set

For maximum comfort of its customers, Rostelecom has provided several options for using this option:

• redirection of absolutely all incoming calls
• when busy with another subscriber
• if there is no answer
• simultaneous call

Of course, it is more convenient to redirect all calls from the Rostelecom city phone to a cell phone. However, some users prefer other options, which make redirecting from a landline phone to a mobile phone even more convenient.

How much does the service cost?

Rostelecom landline phone forwarding is one of many additional services. It is available for every Rostelecom tariff. In addition, the operator does not charge an additional fee from the subscriber’s account upon connection, but during the period of use of the service.

Connecting and setting up the service

To activate the service, you must switch the landline phone to tone mode. To do this, press the star after picking up the handset. After this you should enter certain combination, which differs depending on the selected forwarding option.

Redirection based on the condition “Number busy”

In order to activate the Rostelecom forwarding service in case of a busy line, you need to dial the combination *22*<номер для перенаправления звонков># . After this, you will hear an answering machine message informing you that the option has been activated.

Redirection under “Call without answer” condition

If you need to enable call forwarding under the condition of “call unanswered”, you need to dial the code *19* . Otherwise, the combination is absolutely identical to the previous option. After this, you will be able to receive incoming calls on your mobile device redirected from a Rostelecom landline phone.

How to disable forwarding on Rostelecom

Each subscriber can connect to the service at any time. However, it is worth remembering that each time you will have to select only the type of Rostelecom forwarding that was initially selected.

If there is no need to redirect calls from a landline device, the function can be deactivated. This can be done using different commands:

1. with unconditional forwarding - ##21#
2. when the line is busy - ##22#
3. if there is no answer - ##19#

In addition, it should be noted that if you need to change the number for forwarding, you must first deactivate the service. After this you can carry out reconnection, indicating a new number to which calls from a landline phone will be forwarded from now on.

Set up forwarding of incoming calls to any phone near you (landline and mobile, as well as long-distance and international number a) or transfer calls to voicemail. You won't miss an important call, even if:

• your number is busy;
• you do not respond within the time interval you specified;
• your phone is turned off;
• you are out of network coverage.

* MTS does not guarantee the correct operation of forwarding to service numbers 8-800 -ХХХ-ХХХХ

Expand all

What is the price

• Connection in the My MTS application and Personal Account - 0 rub.*
• When making the first call forwarding per day, a one-time daily fee is charged - 3 rubles**
• Conditional forwarding (no answer, number busy or unavailable. Codes 61, 62, 67).
  • If you are in home network, per minute of conversation you pay according to the terms of your tariff.
  • If you are roaming, pay like this: cost incoming call when in roaming + the cost of an outgoing call when in roaming to the number specified in the forwarding.
• Unconditional forwarding (forwarding all calls. Code 21).
  For a minute of conversation you pay according to the terms of your tariff. Both in the home region and roaming.

* Excluding archived tariffs: Avangard, Active, Business 200 (federal), Business 400 (direct), Business 400 (federal), Business 600 (direct), Business 600 (federal), Business Universal (direct), Business, Summer , Local, Favorite, Youth, MTS.OPEN, MTS.Business Minute, Optima 100, Optima 200, Optima Evening, Optima Day, Optima Universal, President, Rational, Sleigh, Elite. The cost of connecting to the service for these tariffs is 33.87 rubles. VAT included.

** A one-time daily fee is charged based on the first fact of forwarding per day when a number with forwarding configured is in the home region and the fact of unconditional forwarding when outside the home region (excluding forwarding to voicemail and forwarding via the services “You have been called” and “My new number»).

All prices are indicated in rubles including taxes.

Attention! A call forwarded to you from another phone is charged as a call from the number from which it was originally made.

How to setup

You can configure the service:

• through the phone menu (see the instructions for the device);
• by contacting an MTS store with a passport;
• using the following universal commands:

1 Information in brackets is not required.
The forwarding number is entered in international format.

Example:

to landline numbers:
**code *+7 area code xxxxxxx#(call)

Activating Call Forwarding to federal MTS numbers:
**code *+7 xxx xxxxxxx#(call)

To activate call forwarding to an international number, the recipient's number must be specified only in international format. In this case, the “International Access” service is required.

Attention! When setting forwarding under the “no response” condition (code 61), you can set the time (in seconds) after which the PV will work (timer: 5, 10, 15, 20, 25, 30). If forwarding under the “no response” condition is activated for the first time, and the time after which the forwarding should work is not specified, then a timer is set for 5 or 15 seconds (information based on tests performed on different SIM cards). If forwarding by “no answer” is set not for the first time (without specifying the time of no answer), the timer that was used last time is automatically set.

When setting up call forwarding, you can use the “TC” parameter - type telephone connection(default is 10):
10 - all types;
11 - voice;
13 - fax;
25 - data.

When re-issuing a SIM card, do not forget to cancel the forwarding yourself.

If you have activated the Internet Calls service, setting up call forwarding in the smartphone menu and using universal commands is not available. Call forwarding can be configured in

For people living in an urban culture who need to constantly keep their finger on the pulse, the forwarding service is very useful. The citizens of our country who truly value time are no exception. The forwarding service from a landline phone to a mobile phone from Rostelecom is very convenient. Available to absolutely all subscribers without exception.

How can forwarding from a landline be useful?

Under what conditions is the forwarding service provided?

• Unconditional forwarding from Rostelecom - dialing to a new number is carried out regardless of the reason for the subscriber’s inability to reach a landline number. Activation of the service is carried out by dialing the combination *21*phone number (without plus)# and a call button. Using the same combination of symbols and numbers (*21#) , you can find out the status of the service.
• When the number is busy - if one operator does not answer, the second one connects. In this case, a similar combination is used, namely *22*connected number# and a call button.
• Forwarding Rostelecom from a landline phone after 4 calls is an option for the most persistent. For those who intensively “attack” one number, it redirects the call to a secondary one. To activate, dial a request from your phone *19*, then phone number, # call button.

Set up forwarding of incoming calls to any phone near you (landline and mobile, as well as long-distance and international numbers) or transfer calls to voicemail. You won't miss an important call, even if:

• your number is busy;
• you do not respond within the time interval you specified;
• your phone is turned off;
• you are out of network coverage.

* MTS does not guarantee the correct operation of forwarding to service numbers 8-800 -ХХХ-ХХХХ

Expand all

What is the price

• Connection in the My MTS application and Personal Account - 0 rub.*
• When making the first call forwarding per day, a one-time daily fee is charged - 3 rubles**
• Conditional forwarding (no answer, number busy or unavailable. Codes 61, 62, 67).
  • If you are on a home network, you pay per minute of conversation according to the terms of your tariff.
  • If you are roaming, pay as follows: the cost of an incoming call when you are in roaming + the cost of an outgoing call when you are in roaming to the number specified in the forwarding.
• Unconditional forwarding (forwarding all calls. Code 21).
  For a minute of conversation you pay according to the terms of your tariff. Both in the home region and roaming.

* Excluding archived tariffs: Avangard, Active, Business 200 (federal), Business 400 (direct), Business 400 (federal), Business 600 (direct), Business 600 (federal), Business Universal (direct), Business, Summer , Local, Favorite, Youth, MTS.OPEN, MTS.Business Minute, Optima 100, Optima 200, Optima Evening, Optima Day, Optima Universal, President, Rational, Sleigh, Elite. The cost of connecting to the service for these tariffs is 33.87 rubles. VAT included.

** A one-time daily fee is charged upon the first fact of forwarding per day when a number with forwarding configured is located in the home region and the fact of unconditional forwarding when outside the home region (excluding forwarding to voicemail and forwarding for the services “You have been called” and “My new number” ).

All prices are indicated in rubles including taxes.

Attention! A call forwarded to you from another phone is charged as a call from the number from which it was originally made.

How to setup

You can configure the service:

• through the phone menu (see the instructions for the device);
• by contacting an MTS store with a passport;
• using the following universal commands:

1 Information in brackets is not required.
The forwarding number is entered in international format.

Example:

to landline numbers:
**code *+7 area code xxxxxxx#(call)

Activating Call Forwarding to federal MTS numbers:
**code *+7 xxx xxxxxxx#(call)

To activate call forwarding to an international number, the recipient's number must be specified only in international format. In this case, the “International Access” service is required.

Attention! When setting forwarding under the “no response” condition (code 61), you can set the time (in seconds) after which the PV will work (timer: 5, 10, 15, 20, 25, 30). If forwarding under the “no response” condition is activated for the first time, and the time after which the forwarding should work is not specified, then a timer is set for 5 or 15 seconds (information based on tests performed on different SIM cards). If forwarding by “no answer” is set not for the first time (without specifying the time of no answer), the timer that was used last time is automatically set.

When setting up call forwarding, you can use the “TC” parameter - telephone connection type (default is 10):
10 - all types;
11 - voice;
13 - fax;
25 - data.

When re-issuing a SIM card, do not forget to cancel the forwarding yourself.

If you have activated the Internet Calls service, setting up call forwarding in the smartphone menu and using universal commands is not available. Call forwarding can be configured in

Among the additional services provided by the company, Rostelecom forwarding and the settings of this option are used most often by users. This option is used in cases where there is a need to redirect calls to other subscribers in various situations: the network user is busy, the phone call is not answered, being out of network coverage, the device is turned off, a message about changing the number to subscribers from the phone book, and others.

Situations often arise when a landline telephone user is unable to receive an incoming call. To solve this problem, you can use the service of redirecting incoming calls from landline to mobile phone. To do this, you need to contact the nearest office of the company or call contact center Rostelecom by phone Hotline 8 800 100 08 00 (for citizens), 8 800 200 30 00 (for legal entities and entrepreneurs). The call is free throughout the Russian Federation.

You can enable or disable the call forwarding service on your smartphone by setting up the service using the device itself. Most often, the function is located in the "Calls" section of the phone settings. Manufacturers provide several options, among which you can choose the most convenient one. You will need to provide a phone number for forwarding.

Connection using USSD request

Service with mobile device or tablet is connected by sending a USSD request. The USSD request is convenient due to its ease of use and immediate response, since the response message is sent by an auto-informer, and there is no need to wait for a connection with the company operator. In addition, these requests are free, which is important for saving subscriber money.

To send a USSD request to the provider, we perform a series of operations sequentially: open the dialing interface, dial the * icon, enter the desired combination of numbers, put the # icon, and finish the operation by pressing the call key.

Rostelecom offers various options for USSD requests to enable redirection of phone calls to other network users.

However, do not forget that phone numbers in USSD requests are entered in the international format: dialing begins only with 7, and not with eight. The combinations below assume that "7ХХХХХХХХХХ" means the phone number to which the phone call will be forwarded.

To activate unconditional forwarding, dial the following combination: **21*7ХХХХХХХХХХ*#. To cancel the option, enter ##21#.

To forward a call when the number is busy, enter **67*7ХХХХХХХХХХ*#. To deactivate the service, dial ##67#.

To enable call redirection when there is no response from the subscriber, send the following USSD request: **61*7ХХХХХХХХХ*#. To cancel this option, enter the combination ##61#.

If the user is outside the GSM coverage area or the subscriber’s device is turned off, redirection is performed with the command **62*7ХХХХХХХХХ*#. To deactivate the service, send a request ##62# to the provider.

For example, a subscriber needs to make a redirect to MTS. We do this using the command **21*phone number*#. We complete the operation by pressing the call button. At the same time, do not forget that telephone dialing begins with the number 7.

The USSD request can be entered into the phone book for convenience, in order to simplify call redirection in the future.

To cancel all installed types of forwarding, just send the following USSD request to the operator: ##002#.

As you can see, the USSD command, which enables or disables the required type of option, depends on the type of forwarding used. Also, do not forget that redirection does not apply to SMS messages.

How to connect CallerID from Rostelecom

The ability to identify the number of an incoming call is achieved using the Caller ID service, which is provided by Rostelecom to users. However, to use this service, the subscriber must have the Caller ID function on the landline telephone, otherwise connecting the option automatic detection numbers will become meaningless. Therefore, when purchasing, it is important to check with the seller for information about the presence and or absence of the Caller ID function in the telephone.

Unconditional call forwarding

When connecting to this service, the subscriber sets a phone number to which incoming calls are immediately redirected, regardless of the situation.

Call forwarding when the number is busy and the subscriber does not answer

The parameters of this option make it possible to redirect calls to a number specified by the subscriber in the following cases: if the subscriber’s device is busy during the call, and also if the user does not answer the main phone.