Currently, you can order goods from TaoBao either through intermediaries or directly. In our article we consider both ordering methods.

Order from Taobao through an intermediary.

That is why all buyers from the CIS who were wondering how to order from Taobao eventually came to the need to find an intermediary. The intermediary's services included the full order cycle - from assistance in choosing a product on the website, communicating with the seller about the size, ordering the product to its warehouse in China, inspecting the order for defects and further sending the product directly to the buyer. In this case, two intermediaries took part in the process - one was in China, paid for all orders with his card and received them from sellers at his address, and the second was in the same country as the buyer, accepted orders, and then sent the goods, or passed them on to customers.

This simple way to place an order on Taobao is still relevant today, since intermediaries not only buy and ship goods, but also check the goods for compliance, and also solve all sorts of problems if they arise - for example, returning low-quality goods to the seller, resolve issues with customs and so on. The cost of intermediary services is usually 10-15% of the order amount excluding delivery, which, you see, is not much for your participation in the order only at the stage of selecting and receiving the goods.

On the website of each intermediary company there are instructions on Taobao, explaining exactly how to place an order in their case - either fill out a form, indicating on it links to the desired products, as well as the required colors, sizes and quantities, or select the product on their website, adapted for a Russian-speaking audience.

Order from Taobao without intermediaries.

Payment is made by Visa and MasterCard. As for delivery, Taobao has been introduced new service– forwarding of international shipments. Simply put, Alibaba, the official owner of the Taobao website, has created its own warehouse in China, which receives parcels from sellers, and from which company employees send parcels to buyers abroad. The cost of forwarding services is 18 yuan for the first kilogram and 3 yuan for every additional 500 grams (excluding the cost of international delivery). You can read more about this on the Taobao website itself.

Thus, ordering from Taobao yourself is no longer a myth, but a completely tangible reality. Of course, on at this stage this process is not yet fully debugged; sometimes during the ordering process the forwarding button does not appear, and the order is placed as usual.

It is also unclear how things work with refunds for defective goods - the money is received by the seller on the 9th day after payment - taking into account local delivery in China, which usually fits within this number of days. However, the very fact of such changes in the site’s policy gives hope that soon the question of how to order from Taobao to Russia without intermediaries will be closed.

Let's look at how to order a product on Taobao, how to find the product you need, select it, and how to communicate with the seller on Taobao.

Taobao instructions.

Registration on Taobao.

2. In the window that opens, select the country you are in and enter your number mobile phone and the code from the picture confirming that you are a human and not a bot, and click the button Next. Please note that the phone number must be valid, as it will receive a registration confirmation code on the site.

3. Next, in the window that opens, enter the code sent to you phone number specified during registration. Please note that if the code is not entered within 15 minutes, the registration will be cancelled.


4. In the new window, enter your account information - username and password 2 times. Please note that the username will be used as a login on the site, and the password must be strong enough - contain both letters and numbers in different cases.

6 . In the window that opens, select Overseas(overseas lands), your city, address, zip code, recipient's name, mobile number. If you would like to use this address as your primary delivery address, please check the box. Set as default shipping address (Set as primary delivery address). Double-check all entered information and click the button Save.

You can enter a maximum of 20 delivery addresses per account.

Product selection.

• by categories located on the left side of the main page of the site;
• by entering the product name in the search bar (you can enter it in English, but this will significantly reduce the relevance of the result, so it is better to use Google Translate and translate your query into Chinese).

You can also select only products with free shipping ( Free shipping), goods delivered outside of China ( Overseas Goods), popular goods ( Popularity), products from the Sale category ( Sales), sort products by ascending and descending prices (with and without delivery) and set the required price range.

Having selected the product you like, go to its description page.

Here we see the following information about the product:

• 1 – photos of the product from different angles;
• 2 - Product Name;
• 3 – the price of the product in Chinese yuan (in this case, the discounted price is also indicated);
• 4 – the number of reviews from previous customers;
• 5 – quantity of goods sold over the last 30 days. When you hover over a number, the total number of sales of this product and how many of these sales were successful;
• 6 – delivery information – here you need to select Overseas (overseas countries) from the drop-down list. The cost of delivery within China is also indicated here, if it is charged separately.
• 7 – options for selecting product characteristics (in this case, color);
• 8 – quantity of ordered goods (editable) and quantity of goods in stock;
• 9 – add item to cart button and quick purchase button Buy now
• 10 – general information about the product – the possibility of returning within 7 days from the date of purchase, information about the seller donating part of the money received for the product, payment methods;
• 11 – button to add a product to the wishlist;
• 12 – button to add a product to the comparison list.

Below on the page there is a full description of the product with photographs, reviews from past customers, the total number of sales, as well as more detailed information about the terms of dispatch and return of goods.

Read the product description carefully - the picture may not correspond to what is actually being sold. Also, be careful when choosing your clothing size - do not forget that Chinese sizes are 1-2 smaller than Russian ones. If you have any doubts or questions about the product, please contact the seller. This can be done in several ways:

Through the built-in chat - the icon is located on the product description page in the section about the seller near the word Contact. Click on the yellow field with the hieroglyph and a chat window will open in front of you. The program does not require installation, but it does not save chat history, and you will not see the seller's response if the chat window is closed.

Using the WangWang program - you need to download it from the main page of the site. The program adds an icon to the tray that blinks when you receive a new message, saves your correspondence history, and also has a permanent contact list. The program itself is entirely in Chinese. Using this same program, you can resolve issues with the delivery of goods to a forwarding warehouse, if any arise.

How to place an order on Taobao.

Confirm your credentials again:

Next you will be taken to the cart, where all the information about the ordered product is indicated:

• 1 – name of the store on Taobao where the order was made;
• 2 – name and parameters of the selected product;
• 3 – original price of the product;
• 4 – quantity of goods ordered;
• 5 – information about a promotion or discount;
• 6 – new price for the product;
• 7 – field where you can leave a message to the seller (for example, ask him to pack the goods more carefully);
• 8 – cost and choice of delivery type within China;
• 9 – time within which the seller undertakes to send the goods;
• 10 – final cost of goods including delivery;
• 11 – general information – final cost and delivery address.

When you click on this button, a list of forwarding companies should appear that provide the ability to reship the order to your address. Choose one of them after reading the reviews in the far right column.

At this stage, double-check the shipping cost - it should be either Free or not very high (should not exceed the cost of the product itself, such as the fee for shipping abroad. Remember that the seller sends the goods across China to the forwarding warehouse, i.e. at this domestic shipping fee applies).

Double-check all the information on the page and click the button Confirm Order(Confirm the order).

If the system asks, log in to AliPay. Next, pay for your order Visa card or Master Card. The system will charge a 3% commission for card payments.

Confirm the payment and you will receive a message similar to this, informing you that the order has been successfully completed:

Congratulations! Your purchase is complete - now wait for the goods to arrive at the forwarding warehouse. To see a list of your orders on Taobao, follow the link My TaoBao -> BuyBaby (Order list).

Shipment of goods from a forwarding warehouse.

Press blue button next to the product to combine all orders into one package. Please note that only orders marked with the symbol can be combined 已入库 (In stock).

Having combined all the goods you need, you will see a window with the weight of the parcel and the total amount for delivery.

Click on the orange button Combined orders(Combined Order) to ship the order to your country. The usual order window will open in front of you. Please note that the address must be your home address.

Pay for shipping costs (again a 3% fee applies for card payments).

And again you see a message about the successful completion of the payment.

Now all you have to do is wait for your order to arrive in your city.

Happy shopping!

The Chinese language is recognized as the most difficult language on the planet, but it seems that everyone knows the word “Taobao”. This is such a virtual giant, a trading platform on which many online stores are based. Knowledgeable people can tell you how to order goods for various purposes from Taobao easily and profitably for a small wallet. Indeed, the main advantages of this resource are affordable prices and ease of ordering. And for those who have never visited this grandiose fair of Chinese products, it will be useful to read this article. Let's share our experience.

How to register on Taobao?

Let's start with the fact that you can make purchases on this Internet site without registration. True, then there may not be access to pages with the highest quality and inexpensive product. This means you need to register. This is where the fun begins. You need to create two accounts for yourself at once - directly on Taobao and on the website of the Alipay payment system, through which all purchases will be paid. But! To register, you need a phone with a Chinese number. This innovation may have made the work of the Chinese comrades easier, but it made life much more difficult for foreign buyers, and specifically for residents of the CIS countries.

There is always a way out

Our man will always find a way out, and more than one. Acquaintances or friends in China, as well as numerous intermediaries, are now offering to purchase a Chinese SIM card from them, register an account through them or on their website. They also offer options on how to order goods from Taobao using intermediary services. Perhaps this possibility should be explored in more detail.

Registration through intermediaries

On the intermediary site, you need to find the registration page and follow a simple procedure: enter email address, password, confirm the password again. And that’s it, you can go to your personal account with this data. In the left menu at the bottom of the page you need to find the “My data” tab. Create an account". In the registration form that appears, you must fill in all fields. To open an account on Alipay, you need to fill out another form by entering real data.

All data is written in Latin letters. In the “Personal Identification” column you need to enter a series and all that remains is to check the correctness of the entered data and click the “Save” button. This data can be tracked in your account on the “My data” page. My accounts."

Top up your balance and account

The status of the account and invoice after registration will be “Unpaid”. In the “My Accounts” tab you can find services for opening an account - within 300 yuan. You can pay for the service only from your balance on the website. This means you need to top it up on the “My Account” tab. Top up your account." In the form that opens, enter the amount, then click on the “Pay” button. Replenishment methods - bank card, operators cellular communications, payment systems. But that is not all. You need to pay for registration from the replenished balance. To do this, go to the “My Account” tab. Unpaid bills." Click "Pay". In approximately the same way, following the instructions, you will need to top up your account in payment system Online. How to order things from Taobao will be discussed later, but for now it’s worth asking what kind of product attracts users to the Chinese trading platform.

What are they selling there?

It’s easier to answer what they don’t sell there. Everything that is produced in the Middle Kingdom, from hair clips to computer equipment.

Perhaps the most popular type of goods offered by the Chinese Taobao store is clothing. It must be said that the concept of “Chinese consumer goods” in this case is not always justified. In conditions of fierce competition, manufacturers from China have nevertheless learned to focus on market demands and sew quality items. In addition, many small workshops and large factories produce products of famous brands - both counterfeit and original. How can it be? It is known that many designers and clothing designers open their branches in the Middle Kingdom - because of cheap labor and more affordable taxes.

In the same way, electronics and computers are assembled in China. Of course, along with this, the production of cheap and often low-grade goods - equipment, tablets, phones - is on a large scale. The price will tell you where the original is and where the fake is.

How to order goods for children from Taobao?

Children's things and toys are a special matter.

If clothes for all seasons can be selected by visually viewing website pages, then, for example, you need to be careful with toys. There are known cases when toxic compounds and dyes were used in their production, which have a bad effect on the health of children.

Users of the site are happy to order children's clothing in bulk - both for babies and teenagers. It's bright and quality knitwear, children's underwear, tights, socks, colorful T-shirts and original jeans for girls and boys, formal suits for kindergarten and school. If you are interested in how to order directly from Taobao things in this category, just go to the Russian-language website trading platform go to the catalog and find the “Children’s clothing” tab.

How to place orders correctly?

Although there are Russian-language versions of the site, many are confused by the process of selecting a product and placing an order in the site’s stores - after all, all the information on the pages, including prices, is posted in Chinese. Until recently, by the way, I had to use an online translator. Now everything is much simpler. A registered user has no problems with how to order from Taobao on his own. The features of registration have already been discussed above.

Still, some difficulties remain. There is only a limited amount of information in Russian - how to register, where to apply, etc. And all the most important things - information about the product, sizes, prices, manufacturer - all this is in Chinese. Discussing order details with the seller, bargaining, asking for discounts, and negotiating terms and conditions of delivery is only possible via chat. Without being a polyglot, you can try to express yourself in English language(if anything - with the help of transliteration). But the problem is that not all Chinese speak English, much less Russian. Of course, you can also make translations into Chinese in Google or Yandex. But anyone who has ever used these functions knows how distorted the output translation is. It turns out that there is reason to think about competent intermediaries.

Purchases through intermediaries

Shopping online always carries some risk. It is enough to look at reviews on Taobao to see how often customers are forced to return goods. Causes? The most harmless and most common is the wrong size. On the store’s website there seems to be a table of sizes, both Chinese, European, Russian, and American. In addition, you receive an email asking you to measure your parameters and double-check the size. And yet - “the suit doesn’t fit.” Or the color is not the same as in the picture. Or the quality is inadequate. This often happens when there is no opportunity to personally touch and examine the product.

This is the very case when it is advisable to resort to the services of intermediaries before ordering a batch of goods from Taobao. Of course, not the first intermediaries you come across, but those with a good reputation. Such services are provided, among other things, by logistics companies in China. The intermediary will find the product via the link, contact the supplier, and personally verify its quality and compliance with the stated parameters.

For those who are going to make wholesale purchases for resale, the intermediary can prepare a photo and video report and send it to the customer or send samples of goods by express mail, and then make purchases on the spot and send the goods by mail, courier service or with a transport company.

Is it profitable to buy goods on Taobao?

It doesn’t always make sense to spend money on shipping and waste time waiting. If, for example, you need one thing - a telephone, a toy for a child or, say, a steam mop - it is better to buy it in a nearby store, it will cost less. But if you decide to make a serious purchase - a couple of jackets for yourself, clothes, underwear for the children for future use, plus some jewelry for yourself and your sister as a gift - then, of course, the savings will be noticeable. By the way, the smaller the weight of the parcel, the more expensive it is. This means that before you order something through Taobao, you need to slowly study more offers and decide on a one-time purchase of everything that you like. And, of course, you need to be more careful, not be fooled by excessive cheapness, but look at reviews, compare the same product from different suppliers.

Do you want to buy and order delivery from China from the Chinese auction Taobao (taobao.com) or Alibaba (alibaba.com)?

Then read the step-by-step instructions on how to place an order to purchase goods from China:

In order to buy the goods you need from Taobao (taobao.com), you can use two ways:

Use the search bar on the main page of our website - " ", - you need to enter the name of what you want

Go to the original site yourself and copy the web address of the link to the product you need.

You can choose the products you like from our section ""

Click the main orange order button located on home page shopping service from Taobao website - " " fill out all the required fields of the form, see the final price of the product in our Rus Taobao Ru office in Blagoveshchensk and press the button " Add to Basket " - the product you added is already in your personal account and waits for the final stage" Checkout ", fill out all the required fields + leave your comment on the order and the application is sent to us, within 1-2 business days a manager will contact you to clarify all the details of the purchase.

You can also download the “Table to fill out” which is located in your Personal Account and fill it with your product links, so that we receive your completed table you need to click the button in - " Submit completed order "Your document will be sent to us and we will process your order as quickly as possible.

After we receive your application to purchase goods from Taobao or your document for filling out links, we issue you an invoice for payment,you only payTHE FULL COST OF YOUR ORDER + DELIVERY IN CHINA TO OUR WAREHOUSE IN HEIHE + OUR 5% COMMISSION OF THE TOTAL AMOUNT OF THE ORDER.

- After receiving money for your order m We will check whether the product is in stock or buy it immediately (at your discretion). You will receive a notification by email or SMS.

After your order arrives at our warehouse-office in Heihe, we immediately begin promptly delivering it from China to Russia.

Delivery from China (transportation across the border) from Heihe to Blagoveshchensk (Amur Region) is from 400 rubles per 1 kg of weight.

Shopping in China is often associated with Taobao because it is one of the largest online auction sites and has almost everything. Of course, everything is sold at very attractive prices, but there is one drawback - the site is only in Chinese. To buy something on it, you need to contact intermediaries, but, fortunately, there are a lot of them, the main thing is to choose the most favorable conditions for yourself.

The intermediary's website is in English and Russian, with a catalog in Russian. Let’s say right away that the catalog here is inconvenient: there are product categories in Russian, but then you are still redirected to Taobao in Chinese, and you won’t read anything about the product, just look at the photos. In addition, by clicking on the link to sofas you can be taken to a page with some socks.

The goods will travel by airmail from 10 to 40 working days, and delivery will cost 18 yuan (98 rubles) for the first 100 grams, and 15 CNY (81 rubles). If the parcel is large - 170.5 CNY (930 rubles) for 1 kg.

For those who are in a hurry, you can order EMS shipping at 201.5 CNY (1098 rubles) per 500 grams. Will arrive in 10-20 working days.

There are no restrictions on the order amount, there is a product check- before you pay for delivery, your goods will be checked for damage, photographed and repackaged in their warehouse, so the risk of receiving damaged goods is lower. Three days after sending, you will receive a tracking number and can track the parcel.

For services you will pay 10% of the order amount, and you can pay for both the goods and delivery different ways: PayPal, bank cards, WESTERN UNION, WebMoney, etc.

This intermediary has a normal product catalog: there is a translation (albeit a little clumsy), the product is easy to find, and you can read its characteristics. In addition, prices here are in rubles, there are many filters, you can like or navigate through them.

Delivery here costs approximately 1181 rubles. for 500 g via EMS and 1120 rub. for 1 kg. via China Post.

The choice of payment methods is also varied:

The site regularly hosts all sorts of promotions, for example, now you can receive a 10% compensation of the order value and a 90% discount on packaging and services.

There is a list of products in Russian, and again terrible translations from Chinese, but it’s not difficult to understand.

The commission for services is slightly less - 9% of the order value, but not less than 70 yuan.

Among the advantages of an intermediary - 50% discount on delivery by EMS. To receive your items in 10-20 days, you need to pay only 298 yuan or 1353 rubles. for 1 kg. They will deliver by airmail for 215 yuan (976 rubles) per 1 kg, but, of course, you will have to wait longer.

This intermediary also has no commission for checking and combining orders; there is Russian technical support by phone, Skype, e-mail and VKontakte. Payment through Privatbank or Moskomprivatbank, Privatmoney or YANDEX money, Qiwi, Sberbank of Russia, WESTERN UNION. In your “personal account” there is a current exchange rate.

From this intermediary you can order not only full list services like others, but only delivery. This service is called Mail Forwarding, and its essence is that you yourself order and pay for the purchase in the online store, after which it is sent to the intermediary’s warehouse. There, your purchases are combined into one or more packages and sent to you. In your personal account, you can see how many items have arrived at the warehouse and independently combine them into a parcel.

If you don’t want to bother with purchasing on your own, the intermediary also offers the usual range of services with a standard commission of 10%. You can read about the services and details about delivery.

There is a Russian-speaking support service, you can insure your parcel - 2% of the cost of the goods, there is delivery by EMS, China Post, Light Airmail.