MTS is one of the most famous and sought-after operators mobile communications in our country. For many years now, it has been operating, constantly offering subscribers fresh solutions in terms of telecommunications and entertainment services and favorable rates on them.

The service provided by the company is always at the most comfortable level. MTS has a huge branch network, its own communication stores and stores of modern electronic gadgets, payment terminals, and a 24-hour support service.

For current subscribers, it is no less important that MTS.ru has an extremely convenient and multifunctional official website, the address of which is www.mts.ru. Having such a resource can often save time by learning necessary information in a few seconds, thereby not bothering yourself with personal visits to salons for consultation.

What useful functions does the official website of MTS.ru have?

For some, the most important function of the official website is access to all the necessary information. Indeed, it is now not necessary to read various booklets or ask questions in person at the sales office.

Visit a specific page on the Internet in a way convenient for you - with home computer, tablet or smartphone - and in a few minutes you will be aware of all the latest news, tariffs, promotions, sales and so on.

However, the matter is not limited only to useful data that is freely available on the site. You can also:
- Log in to your personal account and activate a certain function, change the tariff plan, top up your account and perform other financial and practical actions;
- Order MTS products online by visiting the online store section;
- Register for the MTS bonus promotion;
- Choose the optimal tariff using a special service and much more.

How to log into your personal MTS account on the official website

Personal account is the most popular service available on the official MTS website. Indeed, many people use it, since it allows you to manage your communication services directly via the Internet and configure them individually. But previously all this was available only in a communication salon.

Registration and authorization are procedures that, although responsible, are quite simple. As for the first of them, here you only need to receive the password via SMS. In the second case, in electronic form you simply indicate your login, which is also your phone number, and the password received in the message.

You can quickly go to the section and perform these procedures using the following link: https://login.mts.ru. That, in fact, is all that concerns the structure of the official website of the MTS operator.

Wide selection of specialized 24-hour company support numbers cellular communication designed specifically to provide prompt assistance to network subscribers. However, many clients are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easily!Very difficult!

How to call the MTS operator for free from a mobile phone

The 24-hour support service works specifically for all subscribers using the company’s cellular services:

• Dial a short number using the phone keypad 08-90 ;

A small note, or what MTS is silent about: support by number 0890 is provided to subscribers from 8 a.m. to 10 p.m. Moscow time. The rest of the time, a robot answers standard questions from subscribers on this number. Keep in mind. From 10 pm to 8 am call the number 8-800-250-08-90 .

Video about the work of the MTS support service and the operator’s attitude towards its customers

Taking into account the constant very common problems For subscribers who can dial to the MTS support service, I advise you to use the help of the operator’s support in one of the official communities in in social networks, fortunately, 90% of users have accounts there: MTS Group VKontakte And MTS community in Odnoklassniki. Judging by the reviews of subscribers who asked for help, they respond quite quickly.

How to call the MTS operator for free from any mobile or landline

The 24-hour support service is available for all subscribers using cellular services of any other company or for calls from landline numbers:

• 8-800-250-82-50 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• If you don't want to listen to hints automated system, then you can press buttons 2 and after 0 on the keyboard;
• Before connecting, the subscriber will be asked to evaluate the work of the support service;
• To refuse or agree to the assessment, the user must press the appropriate keys;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

Lifehack #1: If you can’t get through by calling 0890, and you need help urgently, then if there is a phone nearby with a SIM card from another operator, call the number 8-800-250-82-50 from a phone connected to another telecom operator. MTS “thinks” that a subscriber from another operator can call about the transition and quite quickly “connects” with a live support employee. I checked it myself this method repeatedly. Works.

Lifehack #2: Call support at 8-800-250-08-90 , Then we listen to the autoinformer and press not the number “1” (mobile communications), but the numbers “2”, “3” or “4” (home Internet, MTS Wallet or Satellite TV). In these directions the load is usually less. Accordingly, you will be connected to an operator faster. And ask the “live” support employee to connect with the one who resolves issues via mobile communications. In most cases, this method helps to “bypass” the queue.

How to call the MTS operator from a mobile phone using a federal number

The 24-hour support service is available for all subscribers using additional company services (online banking, home Internet and television) or for calls from landline numbers:

• Dial the number using the phone keypad 8-800-250-08-90 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

For legal entities and corporate clients use the number

PJSC Mobile TeleSystems (MTS) is a leading telecommunications operator in Russia and the CIS countries. The company's consolidated subscriber base, excluding the MTS Belarus subscriber base, is about 100 million subscribers. MTS and its subsidiaries provide services in the GSM standard in all regions of Russia, as well as in Armenia, Belarus, Ukraine, Uzbekistan and Turkmenistan.

The company provides high-quality voice communication services, data transmission and high-speed Internet access, offers new tariff plans and innovative services that meet the diverse needs of a wide range of private and corporate subscribers. Thanks to the extensive network coverage area and roaming agreements, MTS subscribers remain connected in almost all countries of the world, and Internet roaming is available in more than 200 countries. MTS gives priority to customer service and maintenance. The company is developing its own retail network, represented by more than 4,000 showrooms, and has a wide dealer network of sales points throughout the country.

Today MTS is a successful multi-service data-oriented company, providing subscribers with unique converged products and services based on advanced technical solutions. The development strategy of MTS Group for 2014-2016 “3D” (“data, differentiation, dividends”) is aimed at strengthening its leadership in the Russian telecommunications market by increasing the penetration of mobile Internet services, diversifying services, increasing operational efficiency and the company’s investment attractiveness for shareholders.

To achieve its goals, MTS is actively building high-speed mobile networks and develops its own transport infrastructure. At the end of 2014, MTS LTE networks operated in 76 regions of Russia. As part of the GPON project, MTS provided residents of more than 3.5 million apartments in Moscow with the opportunity to connect to a fiber-optic line, which allows them to use fixed Internet at speeds of up to one Gbit/s. In addition, MTS offers fixed FTTB/FTTH solutions in more than 180 Russian cities, and also uses its retail network to increase the penetration of subscriber devices for Internet access, developing its own branded line of affordable smartphones.

Based on synergy with fixed broadband access, MTS customers have access to digital cable television (IPTV and DVB-C), video services, and comprehensive solutions for offices that combine fixed and mobile communications.

MTS is actively developing navigation and telematics services, M2M solutions that are widely used in various sectors of the economy, and is developing new business areas by offering services electronic document management and cloud computing solutions. In close cooperation with MTS Bank, the company provides banking and financial services in its retail network, develops mobile commerce services and contactless payments based on NFC technology.

MTS Group is the undisputed leader in absolute terms of revenue, OIBDA and OIBDA margin among operators " big three" The consolidated revenue of MTS Group for the first nine months of 2014 increased to 303.6 billion rubles, the consolidated OIBDA indicator for the first nine months of 2014 increased to 132.9 billion rubles, the OIBDA margin for this period was 43.8%.

MTS is one of the blue chip companies Russian market shares and is one of the ten largest mobile operators in the world in terms of subscriber base size. Since June 2000, MTS shares have been listed on the New York Stock Exchange under the symbol MBT. The largest shareholder of MTS is AFK Sistema, which owns 53.5% of the operator’s shares, about 46.5% of the shares are in free float.